Introduction
Core8 (Pty) Ltd ("Core8", "we", "us", or "our") is committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website at core8.co.za or engage with our services.
This Policy is prepared in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and applies to all individuals whose personal information Core8 processes — including website visitors, clients, prospective clients, job applicants, and staffing database candidates.
The Responsible Party
Under POPIA, Core8 (Pty) Ltd is the Responsible Party — meaning we determine the purpose and means of processing your personal information.
- Responsible Party
- Core8 (Pty) Ltd
- Information Officer
- Tinyiko Masinga
- CIPC Reg No.
- 2026/170023/07
- CSD No.
- MAAA1700064
- Address
- 100 Northern Parkway, Johannesburg, Gauteng
- info@core8.co.za
- Phone
- +27 71 479 7536
What Personal Information We Collect
From website visitors and quote requesters:
- Full name and business name
- Business email address and phone number
- Message content and service requirements
- IP address and browser/device information (collected automatically via analytics)
From staffing and database applicants:
- Full name, email address and location
- Role(s) of interest and availability
- Any additional information voluntarily submitted in the application form
From clients during service delivery:
- Business contact details
- Billing and contract information
- Site-specific information required to deliver contracted services
We do not intentionally collect special personal information (such as health data, religious beliefs or criminal records) without your explicit consent or as required by law.
Why We Collect and Use Your Personal Information
Core8 processes personal information for the following lawful purposes:
| Purpose | Legal Basis (POPIA) |
|---|---|
| Responding to quote requests and business enquiries | Legitimate interest / Pre-contractual steps |
| Delivering cleaning, staffing and logistics services | Performance of a contract |
| Managing our staffing and candidate database | Legitimate interest / Consent |
| Sending service-related communications | Performance of a contract / Legitimate interest |
| Improving Website performance and user experience | Legitimate interest |
| Complying with legal and regulatory obligations | Legal compliance |
We will not use your personal information for purposes incompatible with those listed above without your prior consent.
Sharing of Personal Information
Core8 does not sell, rent or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers — trusted third parties who assist in operating the Website or delivering services, bound by confidentiality obligations
- Clients — where you are a staffing candidate, your profile may be shared with the relevant client as part of a staffing assignment
- Legal and regulatory authorities — where required by law, court order or to protect Core8's rights and safety
- Business transfers — in the event of a merger or acquisition, as part of that transaction
How Long We Keep Your Information
- Quote requests and general enquiries: up to 12 months, or until the matter is resolved
- Staffing database applications: up to 24 months from date of application, subject to your right to request deletion
- Client information: for the duration of the service contract and as required by applicable tax and labour laws
- Website analytics data: as determined by our analytics provider's data retention settings
Cookies and Website Analytics
Our Website may use cookies and similar tracking technologies to improve your browsing experience and analyse Website usage.
- Strictly necessary cookies — essential for the Website to function correctly
- Analytics cookies — help us understand how visitors use the Website (pages visited, time spent, etc.)
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. We do not use cookies to collect personal information for direct marketing without your consent.
Your Rights Under POPIA
As a data subject under POPIA, you have the following rights. To exercise any of them, contact us at info@core8.co.za.
The Information Regulator of South Africa
If you are not satisfied with how we handle your personal information or your request, you have the right to lodge a complaint with:
- Name
- The Information Regulator (South Africa)
- Address
- JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
- inforeg@justice.gov.za
- Website
- www.justice.gov.za/inforeg
Security of Your Personal Information
Core8 implements reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or disclosure. These measures include access controls, secure email communication, and limited access to personal data on a need-to-know basis.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and the Information Regulator as required by POPIA.
Direct Marketing
Core8 may, from time to time, send you service-related updates or information about our offerings where you have given consent or where we have a legitimate interest to do so. You may opt out of receiving such communications at any time by contacting us at info@core8.co.za.
We do not engage in unsolicited bulk electronic communications (spam) and comply fully with the requirements of the Electronic Communications and Transactions Act (ECTA) and POPIA.
Links to Third-Party Websites
Our Website may contain links to external websites. This Privacy Policy applies only to core8.co.za. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of the Website after any changes constitutes your acceptance of the updated Policy.
Contact Us
For any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact our Information Officer:
- Information Officer
- Tinyiko Masinga
- info@core8.co.za
- Phone
- +27 71 479 7536
- Address
- 100 Northern Parkway, Johannesburg, Gauteng